Opens in a new tab
Approaches · The trusting relationship

The trusting relationship (therapeutic alliance)

Techniques matter, but they don’t work in a vacuum: the relationship between you and your psychologist is one of the factors that most influence the success of therapy. I explain what humanistic psychology contributed, what research says about the therapeutic relationship and how I look after it.

Free 20-minute first conversation · Online in English, French and Spanish

What is the humanistic approach?

Humanistic psychology emerged in the mid-20th century, with authors such as Carl Rogers, as an alternative to the approaches of the time. It starts from a positive and holistic view of the person: we all have a tendency to grow and develop, and difficulties arise when we live too much according to outside judgements and drift away from our real needs. Its great contribution was to place the therapeutic relationship at the heart of treatment, something all orientations later adopted, to a greater or lesser extent.

The therapist’s three attitudes according to Carl Rogers

Empathy

Understanding the difficulty from your point of view, and being able to convey that understanding to you.

Unconditional positive regard

A space without judgement, where you can talk about anything without feeling evaluated.

Genuineness

A sincere therapist, consistent between what they think, feel and say.

An honest view

Humanistic models have great strengths: their view of the whole person, the emphasis on growth and not only on the problem, and their usefulness for difficulties related to values or identity. But they also have limits: less high-quality empirical evidence than other approaches, sometimes vague concepts (such as “self-actualisation”) and more limited applicability for certain difficulties.

That is why I don’t work as an exclusively humanistic therapist. What I integrate from this approach is precisely what research strongly supports: the quality of the therapeutic relationship.

What research says about the therapeutic relationship

The therapeutic relationship is one of the most studied aspects of psychotherapy:

The therapeutic alliance predicts outcome

A meta-analysis of nearly 300 studies (Flückiger and colleagues, 2018) showed a consistent link between the quality of the alliance (agreement on goals, on tasks, and the bond) and the outcome of therapy, whatever the approach.

So does empathy

Another meta-analysis (Elliott and colleagues, 2018) showed that therapist empathy is associated with better outcomes.

Common factors

Some estimates attribute about 15% of improvement to specific techniques and about 30% to common factors (the relationship, expectations…), figures that are still debated.

This does not mean techniques don’t matter: effective techniques and a good relationship reinforce each other.

What makes a good therapeutic relationship

More than “getting on well”

The therapeutic relationship has its own characteristics, which set it apart from a friendship:

1

Mutual agreement

Goals and techniques are discussed and agreed explicitly.

2

Clear roles

Everything in the relationship is geared towards your well-being; my role is to put my knowledge and skills at your service.

3

Ethics and confidentiality

Professional confidentiality, respect for your values and rights, and no dual relationships.

A good alliance is also looked after when there are tensions: if something in therapy does not suit you, talking about it is part of the work, and adjusting course often improves the outcome.

What it brings in practice

Three reasons why I take particular care of the relationship:

Trust

Being able to talk about what is difficult

Without a safe space, it is hard to approach what hurts most or what you feel ashamed of.

Commitment

Keeping up the effort

The relationship sustains motivation when change is hard or progress is slow.

Adjustment

Tailor-made therapy

Reviewing the therapy together allows us to adapt the approach to your needs.

The therapeutic relationship is also supported by clinical supervision with colleagues, which helps me review my work and not stay alone with my own perspective.

How I integrate it

1

Listening before intervening

The first sessions are for understanding you, not for applying techniques straight away.

2

Agreeing on the path

Goals and methods that make sense to you, clearly explained.

3

Reviewing together

I ask you how you are experiencing therapy and we adjust whatever is needed.

4

Combining it with effective techniques

The relationship is the foundation; on it I apply tools from CBT, ACT or EMDR.

I work with an integrative approach: I take from each model what is best validated and best suited to each person.

What it does not mean

It is not just talking

Listening is the foundation, but therapy has goals and a plan.

It is not a friendship

It is a professional relationship, with clear boundaries designed to protect you.

It is not always agreeing with you

Accepting you does not stop me from respectfully pointing out what may be keeping the difficulty going.

It is not improvising

Integrating approaches is based on assessment and evidence, not on intuition.

Gonzalo Garzo

Clinical psychologist · integrative approach

I have been a clinical psychologist since 2018, and I am also an anthropologist. For years I combined psychology with management positions (see my LinkedIn profile), before dedicating myself fully to clinical work.

I work with an integrative approach: third-wave CBT (ACT, DBT, mindfulness) and EMDR, adapted to each person’s needs.

I have lived in several countries and I work in English, French or Spanish, online or in La Rochelle.

More about me

Frequently asked questions

What if I don’t feel comfortable with my psychologist?

It is important to say so. Sometimes things can be adjusted; sometimes the best thing is to change professional, and that is completely legitimate.

Can online therapy allow a good relationship?

Yes. The therapeutic alliance is built by video call too, and many people even find it more comfortable.

Do you do Gestalt therapy?

No. From the humanistic approach, I mainly integrate the therapeutic attitudes and care for the relationship, which is what research supports best.

Why an integrative approach?

Because no model works the same way for everyone. Integrating allows the treatment to be adapted to each person and each difficulty.

Shall we talk?

The first 20-minute conversation is free: you get to know me and see whether you feel comfortable working with me.
Book my free conversation

Sources

  • Bados, A. (2008). Modelos psicodinámicos, fenomenológico-existenciales y humanistas. Universidad de Barcelona.
  • Rogers, C. R. (1957). The necessary and sufficient conditions of therapeutic personality change. Journal of Consulting Psychology, 21(2), 95-103.
  • Cormier, W. H. and Cormier, L. S. (2000). Estrategias de entrevista para terapeutas. Desclée de Brouwer.
  • Fernández-Álvarez, H. and Opazo, R. (2004). La integración en psicoterapia: manual práctico. Paidós.
  • Flückiger, C., Del Re, A. C., Wampold, B. E. and Horvath, A. O. (2018). The alliance in adult psychotherapy: A meta-analytic synthesis. Psychotherapy, 55(4), 316-340.
  • Elliott, R., Bohart, A. C., Watson, J. C. and Murphy, D. (2018). Therapist empathy and client outcome: An updated meta-analysis. Psychotherapy, 55(4), 399-410.
  • Norcross, J. C. and Lambert, M. J. (Eds.) (2019). Psychotherapy relationships that work (3rd ed.). Oxford University Press.

This page is for information only and does not replace a professional assessment.